Effective Date: 1st August 2025
At ZeeLanka, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Information Security Policy explains how we collect, use, store, and protect your data when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, nationality, passport details, and other information required for booking and travel arrangements.
- Payment Information: Credit/debit card details or other payment information for processing bookings.
- Travel Preferences: Information about your travel interests, accommodation preferences, and special requirements.
- Usage Data: Information about how you use our website, including IP address, browser type, device information, and pages visited.
2. How We Use Your Information
We use your information to:
- Process bookings and provide travel services.
- Communicate with you regarding your bookings, inquiries, and customer support.
- Personalize your experience and recommend relevant services.
- Improve our website and services.
- Comply with legal and regulatory requirements.
3. Information Sharing
We may share your information with:
- Service Providers: Hotels, transport companies, tour guides, and other partners involved in fulfilling your travel arrangements.
- Legal Authorities: When required by law or to protect our rights and safety.
- Third-Party Tools: For payment processing and website analytics, under strict confidentiality agreements.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Secure Socket Layer (SSL) encryption for data transmission.
- Restricted access to personal data.
- Regular security audits and updates.
5. International Data Transfers
As an international travel service, your information may be transferred to and processed in countries outside your home country, including Sri Lanka. We ensure that appropriate safeguards are in place to protect your data.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict certain data processing activities.
- Withdraw consent at any time.
To exercise your rights, please contact us at Connect@zeelanka.com.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about our Privacy and Information Security Policy, please contact us at:
ZeeLanka
Email: Connect@zeelanka.com
Phone: +94 70 660 7505
